Every message, accounted for
A communications hub that proves every message landed.
Every email and text you've sent your homeowners, in one place: what was opened, what's failing, what NestWatch sends automatically. Save your wording once and every invoice, reminder, and recap uses it.
Last updated August 26, 2026
What it does for you
Built around the real headaches of running a home watch route.
Know your messages actually landed
Delivery Insights shows sends, opens, and clicks for email, delivery for SMS, and how fast invoices get paid. No more guessing whether a homeowner saw your report or your bill.
A searchable log of everything sent
The Message Log keeps every outbound email and text, filterable by homeowner, channel, type, status, and date. An email failed? Retry it with one click, right from the log.
Your wording, saved once
Templates hold your default wording for invoice emails, visit reminders, and monthly recaps. Leave one blank and NestWatch falls back to a clear AI-drafted default you can preview.
Routine touchpoints on autopilot
Automation handles the day-before visit reminder and the monthly recap for each home. You can also send a recap on demand whenever a homeowner asks what's been happening.
How it works
Three steps, start to finish.
Open Communications
One page gathers everything NestWatch has sent on your behalf: reports, invoices, reminders, and recaps.
Check the pulse
Scan Delivery Insights for open rates and failures, then drill into the Message Log to inspect any message and retry a failed one.
Set it and forget it
Save your template wording and switch on visit reminders and monthly recaps. NestWatch keeps homeowners in the loop from there.
Plan availability: The communications hub is included on every plan: Solo, Pro, and Business. Email messaging is available everywhere; SMS delivery is available on Pro and Business.
Frequently asked questions
Want step-by-step instructions? Communications hub guide in the Support Center walks you through it.
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