The client experience
A homeowner portal that earns repeat clients.
One secure link gives homeowners a clear view of their home: the latest visit, photos, anything that needs attention, and what comes next. Clear destinations make reports, requests, messages, and invoices easy to return to.
Last updated October 7, 2026
What it does for you
Built around the real headaches of running a home watch route.
Peace of mind after every visit
At a glance, homeowners can see whether the house is in good shape or there’s something to follow up on, with the report and photos right there.
No accounts, no passwords
Homeowners get a secure magic link by email (and SMS on Pro and Business). Nothing to set up, nothing to forget.
Service requests that don't get lost
From New to Completed, every request has a clear status and a full history. Keep team context private, share an update when it’s useful, and link the follow-up task.
Everything in one place
Reports, photos, messages, service requests, and invoices each have a clear destination. The selected destination stays in the URL, so refresh, browser history, and a shared portal link return the homeowner to the right place.
Private homeowner paperwork stays private
Keep contracts, authorizations, statements, and other homeowner files on the internal homeowner record instead of an inbox or shared drive. These operator-only attachments do not appear in the homeowner portal.
Your brand, front and center
On Pro and Business, put your logo on the portal and reports. The whole experience looks like your company, because it is.
How it works
Three steps, start to finish.
Publish a report
Send a visit report and the homeowner's portal updates instantly.
Homeowner taps their link
One secure link, no login. Their home's latest status, right there.
They know where things stand
The latest report, any shared updates, open requests, messages, and invoices are easy to find when they need them.
Plan availability: The portal is included on every plan. Branded reports and portal identity, plus new work proposals and homeowner review requests, are available on Pro and Business. Homeowners can respond to already-sent proposals after an active downgrade.
Frequently asked questions
Want step-by-step instructions? What homeowners see in the portal in the Support Center walks you through it.
Ready to get your evenings back?
Run your next real visit on NestWatch and watch the report draft itself. 14 days free, no credit card required.
Set up in an afternoon. No contracts. Cancel anytime.