Recurring billing: pause, change, or cancel a schedule
Where recurring schedules live, how to pause or cancel one, and why amount changes go through Replace.
Last updated August 26, 2026
A recurring schedule creates an invoice for a property automatically on a cadence you choose: weekly, monthly, or quarterly. The schedule itself is not an invoice: it is the generator. Each time it runs, a normal invoice appears in your invoice list (and can auto-send to the homeowner), while the schedule keeps ticking in the background.
You can manage a schedule from two places: the Recurring Schedules section at the bottom of the Invoices page, or the Recurring Billing card on the property's own page. Both show the same schedule and the same controls.
The four controls on every schedule
- Active toggle: pause a schedule without losing it. While paused, no new invoices are created; flip it back on to resume.
- Edit (pencil): change the description or the auto-send setting. These are the only two fields that can be edited in place.
- Replace (arrows): change the amount, cadence, billing day, or next invoice date. This opens a new schedule pre-filled with the current values; saving creates the new schedule and stops the old one in a single step.
- Delete (trash): cancel the schedule for good. No more invoices are created; invoices it already made are not affected.
Why you replace a schedule instead of editing the amount
Once a schedule exists, its amount, cadence, billing day, and next run date are locked on purpose. Editing money or timing on a live schedule is one of the easiest ways to bill a client wrong: nudging the next date backward can trigger an immediate extra invoice, and changing the amount mid-cycle makes it unclear what the client owes for the current period.
Replace sidesteps all of that. The new schedule is created first, then the old one is stopped, so there is never a gap with no billing and never a moment where two versions of the same schedule can both fire. Each invoice a schedule creates is tied to exactly one set of terms, which keeps both your records and the payment history your clients see, including Stripe payments, clean and auditable.
Canceling a schedule
Use the trash icon on the schedule, then confirm. Canceling only stops future invoices. Anything already invoiced stays exactly as it is, including unpaid invoices, which you can still send, collect, or void individually.
