Troubleshooting & FAQ
Fix common problems and get quick answers.
Last updated August 26, 2026
A homeowner can't find their portal link
Resend the secure link and check the basics.
A report or email didn't send
What to check when a homeowner didn't get a report.
The AI report won't generate
Common reasons drafting is paused or failing.
Contact NestWatch support
How to reach us and report a bug from inside the app.
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