Messaging & comms

Message homeowners and manage tracked service requests.

Last updated August 26, 2026

Managing homeowner service requests

Move requests through a controlled lifecycle, keep private notes, post portal updates, reply, and open linked follow-up work.

Send a note that shows up in their portal.

Select properties, compose one email or text, and review exactly what sent or was skipped.

Choose what you're notified about and how often.

Track delivery, review every message sent, save reusable wording, and control automatic sends from one page.

Run your next real visit on NestWatch and watch the report draft itself. 14 days free, no credit card required.

Set up in an afternoon. No contracts. Cancel anytime.