Message a homeowner

Send a note that shows up in their portal.

Last updated August 26, 2026


You can message a homeowner directly from NestWatch. Messages appear in their portal and can be delivered by email, and by SMS on Pro and Business.

A conversation thread showing messages exchanged with a homeowner.
The homeowner record keeps the conversation history together.
  1. Open Homeowners from the sidebar, choose the homeowner, and click Send message.
  2. Choose email or SMS when available, type your note, and send.
  3. It lands in their portal and is delivered by email (and SMS on Pro and Business).
Tip · SMS delivery is a Pro and Business feature. Email messaging is available on every plan.
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